Certificates of insurance

Certificates of insurance,
off your desk.

AdminZero drafts certificates of insurance from the policy data already in your agency management system, fills the ACORD 25 to each certificate holder's requirements, and flags anything the policy does not actually support. A team member reviews and issues, so routine COI requests stop eating the day.

What is certificate of insurance (COI) automation?

A certificate of insurance is the proof-of-coverage document clients request constantly, often on tight deadlines. COI automation lets a private AI agent draft the certificate from the policy already on file, so an account manager reviews and issues in seconds instead of building each one by hand.

  • Reads the policy, coverage, and limits from your AMS
  • Fills the ACORD 25 certificate of liability insurance
  • Matches the certificate holder's stated requirements
  • Flags when a request exceeds what the policy provides
  • Leaves the review and the issue to a human

How does AdminZero draft an ACORD 25?

AdminZero reads the active policy in your agency management system and populates the ACORD 25 with the carrier, policy numbers, coverage types, limits, and effective dates on record. It maps the certificate holder and description of operations to the request, then presents a complete draft for a team member to check and issue.

Does it handle certificate holder requirements?

Yes, and carefully. When a holder asks for coverage or limits the policy does not carry, AdminZero flags the gap rather than papering over it. A certificate must never misrepresent coverage, so the agent surfaces the mismatch for a licensed team member to resolve with the client or carrier before anything is issued.

Who issues the certificate?

A human does. AdminZero prepares the draft; an account manager reviews it for accuracy and issues it. Nothing leaves the agency without review, and every certificate is logged for an audit-ready record.

Common questions

Can AI generate a certificate of insurance?

Yes. AI can draft a certificate of insurance, including the ACORD 25, by reading the active policy in your agency management system and filling the carrier, coverage, limits, and holder details. A licensed team member reviews the draft for accuracy and issues it.

Will the certificate misrepresent coverage?

No. AdminZero populates the certificate only from the coverage actually on the policy, and it flags any holder requirement the policy does not support so a human can resolve it. A certificate must never misrepresent coverage, and a team member reviews every draft before it is issued.

What is ACORD 25?

ACORD 25 is the standard Certificate of Liability Insurance form used across US insurance agencies to evidence coverage to a third party. AdminZero drafts the ACORD 25 from your AMS data for a team member to review and issue.

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