Bespoke technology for South African brokerages. Renewals, quotes, claims and the inbox, handled.
One is enough. We reply the same business day.
Done. We will be in touch the same business day.
In production with prominent brokerages near you.
Short Term Insurance Brokers
ConfidentialAnonymous by choice
Short Term Insurance Brokers
ConfidentialAnonymous by choice
Short Term Insurance Brokers
ConfidentialAnonymous by choice
Short Term Insurance Brokers
ConfidentialAnonymous by choice
In production at Zupnick & Associates and FPM Short Term Insurance Brokers. Other firms choose to remain anonymous.
Today at the desk
Good morning, Sarah.
14 need you today · 6 waiting on others · 3 ready to close
TodayWaitingAll
AZ1042
Send the revised fleet schedule
Hartwell Logistics · from Dana Price · 2h ago
Needs youReply drafted
AZ1038
Chase the insurer for renewal terms
Beacon Dental Group · asked 6 days ago
Waiting on insurerChase drafted
AZ1031
Confirm cover for the new warehouse
Marlow & Finch · from Priya Shah · 40m ago
Needs you
AZ1027
Client wrote back. Reopened.
Orchard Street Bakery · second site added
Reopened
AZ1019
Settled by email. Ready to close.
Pinecrest Clinics · certificate issued
Ready to close
Renewals this month
11prepared
3 need a decision
Commission
2exceptions
R 18 460 owed
Claims
4open
1 insurer chased today
Mail comes in. Work comes out.
Every email that needs your team becomes a numbered task with an owner and a next step. Newsletters and cold offers are screened out. When a client writes back, the task reopens by itself.
Nothing slips.
Every thread is tracked until it is settled, then closed. If a client writes back, it opens again. Nobody has to remember.
AZ1027Orchard Street Bakery
Reopened
Mon 09:14Client asks for a certificate for a new landlord. Task opened.
Mon 11:02Tom sends the certificate.
Tue 08:40Landlord confirms. Settled and closed.
Twelve days laterClient writes about a second site. Reopened by itself.
Replies, already drafted.
Written in the voice of whoever’s desk it is. One click to send.
Replying as Sarah · her desk
To Dana Price
Hi Dana, the revised fleet schedule is attached with both new vans added from the 1st. I will confirm the premium change once the insurer replies. Sarah
SendEdit
Talk to it.
Send a voice note on WhatsApp. Ask what is at risk. The answer comes back in seconds.
0:07
“What’s at risk this week?”
Three renewals are over tolerance: Beacon Dental, Marlow & Finch and Pinecrest. Drafts are ready for each.
Meetings, minuted.
Record the call. Notes are filed, follow ups drafted and owners assigned.
Recording24:18
Follow ups
Send the claims history to Marlow & Finch
Tom · Friday
Quote cyber for Pinecrest
Sarah · Monday
Update the fleet list
Dana · Today
Commission, checked.
Every statement matched to your agreements. Shortfalls flagged in time.
Commission statement · September
Beacon Dental GroupAgreed 12.5% · paid 10%
R 12 740 short
Hartwell LogisticsAgreed 15% · paid 15%
Matched
Marlow & FinchPlaced in August · not on statement
R 5 720 missing
2 exceptions · R 18 460 owed
Claims, chased.
Every open claim followed to resolution. When the insurer goes quiet, it is nudged, and your client hears from you first.
Reported
Day 1 · logged against the policy
Insurer notified
Day 1 · notice drafted and sent
Assessor assigned
Day 3 · client updated
Chased
Day 8 · quiet for five days
Settled
Next · closed on confirmation
Renewals, ready before you open them.
Schedules are read, even the password protected ones. The renewal is set against today’s cover and the market, section by section, and every gap is flagged.
Desk summary
Hartwell Logistics
Renews 1 November · renewal and two market options · like for like checked
Recommend Option ARecord of advice ready
Section
Expiring
Current insurer
Renewal
Current insurer
Option A
Market · recommended
Option B
Market
Buildings
R 24 000 000
R 24 000 000
R 26 000 000
R 24 000 000
Business interruption
12 months
12 months
12 months
6 monthsShorter period
Public liability
R 5 000 000
R 5 000 000
R 10 000 000
R 5 000 000
Umbrella liability
R 20 000 000
R 15 000 000Limit reduced
R 20 000 000
R 20 000 000
Goods in transit
R 250 000
R 250 000
R 250 000
Not quotedGap
Excess
R 5 000
R 5 000
R 7 500
R 5 000
Annual premium
R 412 600
R 441 100
R 428 300
R 379 200
Change
Current
+6.9%
+3.8%
−8.1%
Option B is cheapest but not like for like: business interruption drops to 6 months and goods in transit is not quoted.
The renewal cuts the umbrella limit. Negotiate before it goes to the client.
Checklist.
Valuations, security, specified items and claims history, confirmed section by section.
Client letter.
The renewal and the market option side by side, in your voice.
Record of advice.
Like for like stated. Differences named. The recommendation explained.
Renewal summary shown is illustrative.
How we clear it.
Not an off the shelf rollout. Built around the way your team already works.
Find.
We sit with your team and pinpoint where the hours go.
Build.
Technology built with your participation to solve your problems.
Refine.
We meet twice weekly to resolve your issues and get new features out.
Privacy
POPIA aligned processing.
Built for firms that hold other people’s information for a living.
Only the mailboxes you name.
Access is scoped to the mailboxes you choose. Nothing else is read.
A person signs off.
Nothing reaches a client or insurer without approval.
Every action on the record.
What was read, drafted and sent, and who approved it.
Works with what you already use.
No new portal. It meets your team in the inbox, the chat and the systems they already have.
Short Term Insurance Brokers